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Touchpoint cleaning in offices: cleaning versus disinfecting

Most of the germs passed around an office travel by hand. Regular cleaning of the surfaces people touch most is one of the most effective parts of an office cleaning routine.

Updated 22 October 2026 · Avenclear Cleaning

Common touchpoints

  • Door handles, push plates and access control buttons
  • Lift buttons and handrails
  • Light switches
  • Kitchen tap handles, kettles, fridge and microwave doors
  • Shared phones, meeting-room screens and remote controls
  • Washroom flush handles, locks and dispensers
  • Printer and photocopier panels

Cleaning and disinfecting are different

Cleaning removes dirt and most germs from a surface. Disinfecting uses a chemical to kill remaining germs. Disinfectants work best on a surface that has been cleaned first, because dirt can stop them working.

Contact time matters

Every disinfectant has a contact time on its label: how long the surface must stay wet for the product to work. Spraying and wiping straight away often means the disinfectant has not had time to act.

How often

Most offices clean touchpoints on every visit, with additional daytime cleaning in busy buildings or during periods of illness. Washroom and kitchen touchpoints are the priority.

Use the right equipment

Touchpoint cloths should follow the colour-coding system, so a cloth used in a washroom is never used on a kitchen tap or a desk.

FAQ

Quick answers

What is the difference between cleaning and disinfecting?

Cleaning removes dirt and most germs. Disinfecting uses a chemical to kill remaining germs, and works best on a surface that has already been cleaned.

What is disinfectant contact time?

The length of time a surface must stay wet with the product for it to work, stated on the product label.

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